Testimonials & Letters

Please Note: The testimonials below have been type written for this web site, but are genuine letters sent to us (of which copies can be viewed at our office by request)

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M Webber of Kent (01/09/2006)

Dear Mr Britton,

I am just writing to thank you for the pocket watch; it arrived this morning and the beauty of it exceeded my expectations!.


I have my eye on one of the silver watches on your site and may well call you about it early next week! But once again, many thanks indeed.


Kind Regards - Michael Webber

L Holmes of Derbyshire (01/09/2006)

Dear Glen,

I have received the watch this morning - it is absolutely beautiful, worth waiting for. I have a nice collection of fine watches; Bvlgari, Piaget & Rolex's and now I have a lovely Cartier to add to my collection and will enjoy wearing it as an everyday watch.


It has been a pleasure to do business with you and if any of my friends are looking for fine timepieces, I will certainly recommend yourselves.


Many thanks - Linda Holmes

JC of Leicestershire  

Dear Glen

The watch arrived this morning ,it is every bit as lovely as you said it was.
I am sure my soon to be husband will be thrilled with it
Thank you so much for your help and great service
Yours sincerely.

JC,

Alan Hudson of Watford   

Dear Glen

Just to confirm I have received my Omega watch on Wednesday and the valuation certificate on Friday.
I am absolutely delighted with the watch as it is not only a beautiful piece, but also comfortable on my wrist.
I am also impressed with your company. A clear easy to use web site givingan accurate description of the item, good communications on contact and prompt despatch. Well wrapped too!

Thank you.

Kind regards,
Alan Hudson

John Kelly of Norfolk  

Glen,
Further to our conversation of yesterday.A truly magnificent Watch just as you described, it will take pride of place in my modest collection.. I hope that people continue to keep watches in drawers for many years!!
Many thanks for your as always courteous service and professional advice.
Kind regards,
John
(John Kelly)

Christina Economou-Liarikou of Athens Greece  

Dear Mr. Britton,

First of all, thank you very much for your e-mail and the swift shipment of my order (the Breitling watch).The watch is actually a gift from my sister to my my brother-in-law and the only thing I remember now is that I heard my other brother-in-law during a family reunion saying: get on the internet and enter the word "brittons". My guess is that because this other brother-in-law has a great interest in "things old" and a more specific adoration for Breitling watches, that he first came across your site by entering the word 'Breitling". I am not sure, but I will get back to you on that as soon as I get a hold of him.

Thanks again for your exquisite service!

Kind Regards,
Christina Economou-Liarikou

 

Follow up e mail from above  

Hi Glen,

We actually got the watch a short while after I wrote to you yesterday! Never expected it that soon. Congratulations for the choice of shipper.

Thanks again so much,
Christina

 

Mrs K E Fill of Porstsmouth  

Dear Mr Britton,

Gents 1950'S Rolex Tudor Oyster

I have been meaning to write and thank you for the instructions,valuation and associated documents which you sent with this watch. I am sure that when I give it to him for his 50 th birthday in January he will be extremely surprised and pleased.

Yours sincerely
K E Fill (Mrs)

 

Mrs Anne Gregson (Customer in our Clitheroe shop)

Thank You! I am absolutely thrilled with my "Goodwood Watch" You've made it even more special to me, with the new bracelet. Also thank you for being so kind.

Anne Gregson  (01/11/02)

 

Mr Mark O' Malley of Norfolk  

Dear Glen,

Many thanks for the prompt service after purchasing the Gents Tag S/EL watch yesterday from your Website. I thought I'd drop you a note to say how pleased I am with the watch, it was better than described!! I work in Customer Service and have very high personal standards, you have exceeded my expectations and I would be very pleased to act as a testimonial on your website.

Brilliant!!! Very Best Regards
Mark O'Malley

 

Mr David Joseph of Wales  

Hello and good morning Glen,

I am more than happy to say,that the Cyma Pocket Watch arrived safely this morning, Tuesday 1,st October, 2002. It is, as you said, in fantastic condition, and i am more than happy with my purchase. thank you you, for your prompt and excellent service.

Faithfully.   David H Joseph.

 

Mr David Joseph of Wales, follow up to above  

Hello Glen,

Just to leave you know, that the Cyma pocket watch,  is keeping perfect time.

I couldn't be more happy, Thank you

 

Mr. D. Herbert  

Dear Glen,

I received the insurance valuation on my Patek Philippe watch today, thank you. I would like to say that the valuation document impressed me and surely would impress any insurance official that I might need to show it to. I hope that it is never necessary. I feel fortunate to have discovered your company website on the internet and after speaking with you I have been sufficiently impressed to tell some interested friends about you. I look forward to dealing with you again in the near future.

Regards,
Dale A. Herbert

 

Mr. Ed Phillips of Somerset  

Dear Glen,

Received the Tag Heuer watch this morning,and I'm very pleased with it. I must say the service you provide is 1st class. This is now my second purchase from you,and no doubt there will be more. Once again thank you very much.

Ed Phillips. SOMERSET.

 

Ian Donaldson, Fife  

Hello again,

I have bought 3 watches from you recently. I was very impressed with the watches and even the wooden box with the last French one was superb.

Thanks again,
Ian Donaldson

 

Derek Athey, Devon  

Dear Glen,

Just to let you know that the order of last week arrived this morning and I am so pleased with the purchase (currently my fourth with yourselves in as many months), that I thought I had better confirm it's safe arrival and proclaim my entire satisfaction with the Cauny Chronograph.

It is absolutley fabulous and hard to imagine that a watch of this quality could have been left, unused, in a watchmakers draw for so many years. I can't tell you how pleased I am to have secured it so quickly as, considering the amount of custom you appear to do on the internet, it should have been available to me, even though I responded on the day of my 'What's New Update' e-mail.

I look forward to receiving the straps you are getting for me in due course.

With Kind Regards,
Derek Athey.

 

G. Clee, Hertfordshire  

Hi Glen,

Many thanks for another fine watch, just as described.  I would have no hesitation in recommending others to buy from your site.

Kind Regards,
G. Clee

 

Mr Alister Davidson  

Glen,

Got my watch and credit voucher yesterday. Yet another lovely timepiece.

Thanks a lot,
Alister

 

Mr Mark Sillence of Northfleet, Kent  

Dear Glen,

Just a short note to say many thanks, for your outstanding service.  Having telephoned on Monday, I received my new Rolex on Tuesday, it is indeed stunning as you described it. I also received, as promised, a Rolex, buckle and a new strap for my 'Air-King' purchased earlier, this year. Once again many thanks, for the outstanding service, and I look forward to doing more business with you in the future.

 

Mr. G.F of Milton Keynes  

Hi!

Nice meeting yesterday, thanks for buying the articles. Thanks also for the explicit instruction for our return journey, The mileage at 190 was almost identical to our journey to Nelson, but was SO much quicker!  We arrived at our home in Milton Keynes at 22.45 hrs and that was after a refreshment stop of approx. one hour, The M6 always seems to be full of incidents whilst listening to road reports,and I am always loathe to use it; but we had a trouble freetrip yesterday.

Meanwhile thanks again for yesterday, best of luck with your pending move to Clitheroe. Be in touch.

 

Mr. Paul Manson of Edinburgh     (Click Here to see the original letter)

Re: Gents 1939 Omega Watch
Dear Brittons,

I am writing to confirm receipt of this watch,after it was cleaned and serviced at no cost to me. Now that's what I call "customer service"! I thank you very much,and assure you of my future support and recomendation.

Yours faithfully,
Paul Manson

 

Mrs Malary Mukherjee  

Thank you for showing us the watches we requested to see and helping us with the purchase of the 1966 ROLEX  THUNDERBIRD watch I was interested in. I have had the watch for over a week now and am absolutely delighted with it.  We would like to thank you for the care and consideration you showed towards us.  I was very impressed with your thoroughness, wide stock, knowledge and enthusiasm;  so much so that in the end we decided NOT to take the watch to our local Rolex dealer for a valuation. 

Thank you very much for bearing with me.  I was very pleased to have visited your shop and hope to visit you again.  I certainly shall recommend you to my friends.

Yours sincerely,
Malay Mukherjee.

 

Mr. John Cheadle  

Thank you for your excellent advice and service regarding my recent purchase of an Omega Seamaster. I am very pleased with the condition of the watch and I will have no hesitation in  contacting you again soon for my next purchase.

Thankyou,
John Cheadle

 

Mr. Richard P. of Edinburgh  

I recently purchased a 1998 model of the above from Brittons. They posted it exactly on the date I requested, it arrived in it's original box, with all the papers, a service document from Rolex, an insurance valuation and was set to the correct time and date.  I had called Britton's to discuss the watch and felt I was dealing with genuine enthusiasts who were not going to rip me off unlike many of the dealers who have sites on the net. I've been a collector for about 5 years and instantly felt they were people I could trust as I've dealt with several during this time who it transpired I should not  have trusted. All in all a first class service. I'm wearing the watch as I type this and it looks and feels superb.  A top class Rolex with all the trimmings with a saving of over £200 on the brand new model which you could not tell apart from the one I'm wearing.

Richard P.

 

Mr.D.Duncan of Farnham  

Dear Glen,

Very many thanks for the 18 carat gold f300Hz Omega Constellation.When I saw it on your website, I immediately liked the look of it and decided, then and there, to have it (instead of a quartz Omega which I had been searching for). May I also thank you and Fiona for your endless patience in dealing with my enquiries about tuning fork watches and in inserting a new battery.   Thanks also for the spare battery and for the offer of help in the future. I am delighted with the watch and with the friendly and excellent service from Brittons - "THE Jewellers"!

Best wishes,
Derek Duncan

 

Mr. N. Chilcott of Devon     (Click Here to see the original letter)

Dear Mr. Britton,

Thank you very much for the stainless steel Rolex Oyster Royal that you sent. I am delighted with it, I am sure it will give me many years of wear. Thank you for your excellent service and help over the telephone.

 

S.B. Yates of Hertfordshire     (Click Here to see the original letter)

To: Brittons Jewellers,

Having lost a valuable platinum watch I was delighted to find a fine replacement at Brittons Jewellers. Their selection of quality antique and modern watches is exceptional and their prices are very competitive. For anyone looking for an unusual quality watch Brittons the Jewellers would be hard to beat.

 

 Mr. N. Williamson of Lytham     (Click Here to see the original letter)

Dear Mr. Britton,

With regards to the Patek Philipe watch which I recently purchased. I am highly delighted with it; the watch was in pristine condition as described in the brochure. When my wife and I visited your shop in Nelson nothing was too much trouble and we thought that you were one of the most honest traders we had met. Here's wishing you all the best in the future.

 

Mrs D. Rae of Suffolk  

Dear Mr. Britton,

Thank you very much for sending the Cartier, I love it! I'm sure I'll have many happy years of wear. May I take this opportunity to thank you also for your excellent service.

 

Mr. R. Powis - Vale of Glamorgan.     (Click Here to see the original letter)

Dear Mr. Britton,

I am writing to acknowledge safe receipt of the gent's Rolex watch, which I had ordered from you by mail order. The watch has more than met my expectations and I am delighted to have purchased such a superb quality watch. Your service was second to none and I would be more than happy to recommend customers.

 

Mr D. B. of Florida, USA.  

Dear Glen,

Received the Eterna this morning, via international post.  It seems to take less time for a package to arrive from England than from across town, sometimes.  The wristwatch is a very nice 'period piece', and in perfect condition, as described.  An unusual addition to my collection! It has been a pleasure doing business with you, and I look forward to purchasing other interesting items in the future.  I enjoyed chatting with you last week, and sympathize with your weather predicament up there in North England.  I have attached a photo which I took this afternoon outdoors here, wearing my new Eterna-Matic, to bring a bit of sunshine to Nelson... enjoy :)

Again, thank you for your excellent service.

Regards,
D.B.

 

Mr N. Parker of London. (Reg. a Rolex he had purchased from our WebSite)  

Dear Mr. Britton,

The watch is first class, I would have no reservations in recommending or using your company again.

best regards,
N Parker.

 

Mr B. Denny of the West Midlands. (Reg, an Omega he had purchased from our WebSite)  

Ladies gold Omega watch received with Tuesday's letter post.  Valuation certificate arrived Wednesday morning.  As you said the bracelet has been expertly resized and the watch is splendid

 

Paul Williams of London. (Reg. an Oris watch)  

Mr Britton,

I have my watch & I'm very pleased with it. It is in VGC indeed. If you get any other Oris's / Rolex Explorers (Version 1) send me an email...

Thankyou,
Paul Williams

 

Upon his second watch purchase:-  

Dear Mr Britton,

I am writing to inform you of the safe arrival of the black Omega Speedmaster today. It is absoloutely outstanding and I am very pleased with it ! Thank you for your usual impeccable service, and I look forward to doing more business with you in the future.

Best wishes,
Paul Williams.

 

Again upon his 3rd purchase from us:-  

Dear Mr Britton,

I am writing to confirm the safe reciept of the gold Omega Geneve I bought from you on Tuesday. I think it is an absolute beauty and I am very pleased with it. It is hard to believe it is over 30 years old. Once again, thanks for the great service and I look forward to doing business with you in the future.

Regards,
Paul Williams

 

Andy Glastonbury  

Dear Glen, just a quick note to advise you that my Rolex Sub has arrived safely and all is well. I would also like to say many thanks for the high level of service and quick responses I received to my queries.

Please pass my thanks on to all those staff who assisted me.

Kind regards,
Andy Glastonbury.

 

Mr Roberts (North Wales)  

When funds allow I will purchase another Rolex watch from you, as I find your service excellent.  Thanking you.

Yours sincerely,
Arthur Bryant Roberts

 

Mr Kearny  

Dear sir,

I received today as promised by yourselves the Raymond Weil ladies tonneu watch ref: 851 as advertised on your website. The high quality picture of this watch does not do it any justice, it is stunning to put it mildly. I know my wife will be overjoyed with this present on Xmas morning. May I thankyou for your excellent customer service regarding the purchase of this watch.  Also I would like to say thankyou for the phonecall assuring me that the watch was on its way and would be delivered on time.

I will also be highly recommending your company to one and all at work, it is very good to find an internet trader that delivers the service you require and on time. All the best for Xmas and the new year.

regards,
Mr M Kearny - Southampton

 

Mr Walker, Tennessee, USA.  

Glen,

I just wanted to drop you a quick E-mail and let you know that I just received the two Oris watches in the mail this afternoon. I am very pleased, the watches were just as described. I look forward to receiving the Insurance Evaluation Certificate as mentioned in your included note. Thanks again. It has been very nice meeting you even if only over the telephone and via E-mail. I will not hesitate to recommend you to my friends and others. I will check your web site often and I hope we can do more business in the future.

I hope your family had a wonderful Christmas and I wish you a ..... Happy New Year!

Sincerely,
Larry D. Walker

 

Mr.Matt Miller  

Just a quick e-mail to thank you for the message the other day re: posting of the Seiko divers watch I ordered from you.  The watch arrived safely yesterday, in excellent condition and is working perfectly. Thanks for the excellent service - one more satisfied customer!

Best Regards,
Matt Miller